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FREQUENTLY ASKED QUESTIONs

How long has Octara been established?

The company was officially launched in Pakistan in 2006.

Is Octara present in other countries?

The company has presence in UAE and Bangladesh. Octara also extends its services through partners based in USA, Australia, UK, Ireland, Cyprus, Oman, Singapore and Canada.

What is an ideal client for Octara?

Clients that promote a learning culture within the organization, and invest in educational programs are our ideal clients. We cater to clients from almost every industry.

How do you ensure the success of your workshops and seminars?

We seek direct feedback from the participants at each of the programs. We also interact with the decision makers who nominate their executives; we listen to them carefully about what they appreciate most about our programs and also invite their suggestions for continuous improvement in future. We share this feedback with our consultants and speaker partners as this assists them in further fine tuning and customizing their courses to meet the specific needs of all our clients in each country.

How do you select and engage your trainers?

Our trainers are usually introduced to us through a recommendation from within the community or our R&D department. They are then engaged only after establishing that they are experts and have a proven track record in their domains.

IN-HOUSE TRAINING QUESTIONS

Does Octara offer custom-made In-company training programs?

Yes. Our consultants listen carefully to our clients and based on the client’s needs, they recommend the required in-company training programs that match the organizations current and long term needs.

Are your timings flexible for In-company training?

Yes. You can suggest the dates and timings for In-company trainings. In some cases, if required, trainers will be willing to offer their services on Saturday or Sunday subject to advance planning.

Can you deliver training outside Pakistan?

Yes. Our trainers travel throughout the Middle East and South Asia to provide training in different countries.

Do you assist with venues, training equipment etc. for in- company projects?

Yes. We can provide help with booking a suitable venue with special corporate rates based on our ongoing partnership with them.

OPEN ENROLLMENT PROGRAMS

What is registration process for open enrollment programs?

Nominations are usually sent by the authorized HR person at your organization. However, if you wish to enroll for a course in your personal capacity, you may email us directly at register@octara.com

In both cases, you must submit the following information for us facilitate you in the registration process:

Name | Designation | Organization| Mailing Address | Phone, Fax and E-Mail

You may send us this information through any of the following channels:

Phone:  +9221-34534261 | +9221-34520092-3

Fax:        +9221-34520708

Email:    register@octara.com

Mail:      Octara Private Limited | 2/E-37, Block-6, P.E.C.H.S., Karachi, Pakistan

Web:     www.octara.com

What is Octara’s cancellation policy for public seminars and workshops?

Our Cancellation Policy is activated as soon as the duly filled signed & stamped Octara Registration Form is received from the client. Cancellations made at least 10 working days prior to the course will be refunded in full. If a booking is cancelled 7 to 10 working days before a course, a Cancellation Fee of 25% of the course fee is payable. For cancellations made within 7 working days, no refunds can be given. Cancellations must be confirmed by letter, fax or email. Substitutions may be made at any time. In case of the participant not showing up on the day of the training a replacement can be sent or the full fee would be charged.

Do you offer discounts for bulk bookings?

Yes, we do have discounts for bulk bookings and this varies from event to event. Please speak to us for groups of 6 or more.

How do I request a brochure?

Event brochures are available to download on the training webpage. Alternatively you can email us at info@octara.com with the name of the event.

If I have other questions what should I do?

Write to us or give us a call and ask to speak to one of our Customer Relationship Executives who will be pleased to answer any additional queries you may have.

CONTACT US

Address: 1/E-37, Block-6, P.E.C.H.S. Karachi

Tel: +92-21- 34534261, 34536315, 34520093, 34551198, 34520092

Fax: +92-21 -34520708

Octara TCS Office Address

1/E - 37, Block - 6, P.E.C.H.S, Karachi, Pakistan, Shahrah-e-Faisal Service Rd N, Karachi, Pakistan octara.com +92 21 34520092 Open now: 9AM–6PM

We'll be happy to arrange a Meeting and provide you the information you need


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