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April 17, 2019 – Karachi

For Inquiries

MEASURING MONITORING & IMPROVING CUSTOMER EXPERIENCE

April 9-10, 2018 – Karachi
April 12-13, 2018 – Lahore

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DELIVERING CUSTOMER SERVICE EXCELLENCE

January 23, 2018 – Lahore
January 25, 2018 – Karachi

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MEASURING MONITORING & IMPROVING CUSTOMER EXPERIENCE

Course Facilitator: Alan Power
September 18-19, 2017 – Karachi
September 21-22, 2017 – Lahore

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5 STAR CUSTOMER SERVICE

September 2011

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BUILD LIFETIME CUSTOMER RELATIONSHIPS

March 2011

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CERTIFIED CUSTOMER SERVICE REPRESENTATIVE

October 2013 – November 2013

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CUSTOMER FIRST

April 2013

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CUSTOMER SERVICE RETAIL STAFF

May 2015

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EXCELLENCE IN TECHNICAL CUSTOMER SERVICE

January 2014

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MASTERING THE ART OF BUSINESS

April 2016

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MEASURING AND MONITORING CUSTOMER SATISFACTION

July 2015

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MEASURING, MONITORING & IMPROVING CUSTOMER EXPERIENCE

January 2016

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SERVICE THROUGH TEAM EXCELLENCE

August 2013

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SIX SIGMA SERVICE EXCELLENCE

June 2012

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STRATEGIC CUSTOMER SERVICES MANAGEMENT.

September 2007

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THE CUSTOMER CONNECTION

January 2015

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THE CUSTOMER IS KING

February 2010

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THE SERVICE LEADERSHIP WORKSHOP

November 2014

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TURNING COMPLAINTS INTO OPPORTUNITIES

May 2015

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THE SERVICE LEADER WORKSHOP

November 2014

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UPLIFTING SERVICE

April – 12

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SERVICE TOOLKIT

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WINNING & RETAINING CUSTOMERS IN TOUGH TIMES

February 2009

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DELIVERING CUSTOMER SERVICE EXCELLENCE

July 19, 2017 – Karachi
July 17, 2017 – Lahore

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