THE SERVICE LEADERSHIP WORKSHOP
with SERVICE ICON, RON KAUFMAN on November 25, 2014 – LAHORE
For over two decades, UP! Your Service Founder and Chairman, Ron Kaufman has helped companies in every continent to build a culture of uplifting service that delivers real business results year after year. Making service transformation his mission, Ron is one of the world’s most sought-after educators, consultants and thought leaders in achieving superior service. He has also remained The New York Times bestselling author for his book UPLIFTING SERVICE.
The Service Leadership Workshop is a highly interactive event, proven successful in a wide range of organizations, industries and cultures around the world. In this workshop, members of your top teams will build alignment with each other, embrace a common service vision, and commit to take action as role models for superior service.
TOP 5 LEARNING BENEFITS
• DISCOVER fundamental service principles to improve customer experience at every point of contact
• TAKE AWAY proven strategies, best practices, and guidelines to build and reinforce a superior service culture
• ALIGN the culture building activities currently in use throughout your organization
• IDENTIFY opportunities for new culture building initiatives, upgrades and improvements
• PRIORITIZE activities and develop practical action plans for best results
WHO MUST ATTEND
This workshop should be attended by your entire Senior Leadership and Executive Teams, including Heads of all Departments and Functional Areas.
SHOULD YOU SPONSOR?
Besides providing service enthusiasts with a one-of-its kind learning experience, the event promises an opportunity for supporting organizations to establish a strong competitive footprint by associating themselves as leading partners. Partnering organizations will utilize the maximum of their investment in form of complimentary participation and tangible benefits from marketing and media campaigns. Contact us for sponsorship packages.
PROGRAM INVESTMENT & REGISTRATION
Limited seats are available.
Register Now for PKR 40,000 per participant
to secure your place at this unique learning experience …only from Octara!!!
For your detailed review, please click HERE to download the program brochure.